Posts/#principles

On Not Taking No for an Answer

Ever since I was a kid, I’ve had one quirk: I couldn’t take no for an answer. Almost at the level of how my brain is wired.

A “no” always meant, to me, a hidden “yes” — one I could still get to with a few more questions, a few more conditions, a few more factors, or simply with time.

I could walk into a government office and just not leave until they handed me the certificate or made the decision I needed (assuming it was objectively possible to get that same day). When I was told that someone had no time for me, I was ready to wait for hours outside the office until they saw me.

In business meetings I’d announce, politely but firmly, that I wasn’t leaving until we found a way to solve the problem. People threatened me with security, the police, lawsuits and other forms of reckoning — and I’d explain that it was easier to hear me out and accept my offer (which, by the way, was good for both sides) than to make good on the threats.

When someone tells me “no,” I always ask: “What would it take to turn that into a yes?”

Of course, there are real limits — like a plane with no seats left. But getting a spot on a fully booked mountain tour, at the expense of a tourist who’d booked before me but was hesitating — yes, that happened. And the cozy tables at restaurants I won’t even get into.

And there are no pangs of conscience here about the finiteness of resources: someone gets the thing, someone doesn’t — the seat, the order, the contract, the position, the signature, the date, the spouse… It’s only natural that it goes to the person who knows exactly what they want and doesn’t back down in front of obstacles. Without breaking the law or trampling on anyone’s dignity, naturally.

I’ve noticed that some experienced people use non-final refusals as a filter — a way to make sure the other person really wants it. Many don’t say “yes” simply because they haven’t yet gathered all the information they need to decide, haven’t seen what’s in it for them. Often a “no” is just a matter of mood — we happened to ask at the wrong moment.

Reasonable persistence always wins — and if it doesn’t, then maybe that goal was a false one for us to begin with.

Of course, I’m not urging anyone to chase a “yes” on every occasion and at any cost. But there are moments when the situation seriously affects our life, our business, our relationships. And it’s precisely this mindset — not even entertaining the thought of possible failure — that separates the future winners from the losers. More than once I’ve watched people set out to solve a problem already tormented by doubts, doubts that only grew with the first few "no"s they heard. And they gave up — never finding out that a “yes” was waiting for them right around the corner.

Here’s to all of us winning a “yes” for our true goals and desires! 😎

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